If the Debtor is found and is an individual upon instruction, we will issue a Letter of Claim to the debtor requesting payment as part of the pre-action protocol for debt claims. It is important we comply with this protocol as when recovery proceeds to litigation, the court will consider whether you have complied. This letter outlines the details of the debt and requests payment within 30 days. This letter contains attachments providing evidence of the debt, payment details and a reply form. The debtor will have 30 days to respond to this letter using the reply form.
If the debtor does not respond to the letter, we will then review your case and assist you in issuing a County Court Claim through our solicitors against the debtor for the outstanding amount.